Thank
you for visiting the RefundShipping™ website located at www.refundshipping.com (the
“Site”). The Site is an Internet
property of Infinite Affinities LLC, a Delaware State limited liability company
(“RS,” “we” or “us”). This RefundShipping™
Website Privacy Policy (“Privacy Policy”) covers our treatment of Personal
Information (as defined hereinbelow) and other information that we collect when
you: (a) visit the Site; (b) submit an application to become an RS member (“RS Member”);
and/or (b) utilize the various RS services offered on the Site (collectively, “RS
Services”). It is important that
visitors are fully informed about the use of their Personal Information. We believe in 100% permission-based
marketing.
If
you are a resident of the State of California and would like to opt-out from
the disclosure of your Personal Information to any third party for marketing
purposes, please e-mail us at:
support@storecustomersupport.com.
Please be advised that where California residents opt-out from permitting their
Personal Information to be shared, such individuals may still receive selected
offers directly from us, in accordance with applicable law.
When you register
on our Site, you hereby agree and acknowledge that your Personal Information
will be placed into the RS database and that such Personal Information shall be
shared with third parties for marketing purposes.
By registering
with, or providing personal information on, the Site, users allow us and our
affiliates to make their personally identifiable information available to third
parties in accordance with the terms of this Privacy Policy, and to otherwise
provide marketing offers to such users. While
on the Site, submitting an application to become an RS Member or utilizing
certain RS Services, we may collect “Personal Information” from you. For the purposes of this Privacy Policy,
Personal Information shall mean individually identifiable information from or
about an individual including, but not limited to, the individual’s: (a) full
name; (b) mailing address; (c) e-mail address; (d) telephone number; (e) credit
card number and associated information; and/or (f) any other information
requested on the applicable registration form, or in connection with
fulfillment of the applicable RS Services.
The
Personal Information that you submit to us remains your property, but by
submitting such information to us you grant us the right, subject to applicable
state and federal law, to use the Personal Information (other than credit card
information) for marketing purposes.
Without limiting the generality of the foregoing, we reserve the right
to share, sell, rent, lease and/or otherwise distribute any and all Personal
Information (other than credit card information) with/to any third-party for
any and all uses permitted by this Privacy Policy and applicable law. These third parties may include, but shall
not be limited to: (a) providers of direct marketing services and applications,
including lookup and reference, data enhancement, suppression and validation;
(b) e-mail marketers; (c) telemarketers (where and to the extent permitted by
applicable law); (d) SMS text-based marketers (where and to the extent permitted
by applicable law); and (e) direct marketers.
We
may also use your Personal Information for any RS Services-related purpose,
and/or marketing and survey purpose, on our own behalf and on behalf of our
affiliates and subsidiaries. We may disclose Personal Information to
third-party agents and independent contractors that help us create and/or
operate any promotions or surveys. You
agree that we may contact you at any time with updates and/or any other
information that we may deem appropriate for you to receive in connection with
your continued use of the Site.
We
are able to offer the RS Services to you, in part, based on your willingness to
be reached by our third-party advertisers.
Your Personal Information (other than credit card information) will be
shared with advertisers on an aggregate and non-aggregate basis. We also use contact information from your Personal
Information to send you information about us, the RS Services, the RS Member program
and to keep you informed of our other products and services that may be of
interest to you and to contact you about your billing account status. Please keep in mind, though, that we do not
control, and are not responsible for, the practices of our third-party
advertisers. If you wish to stop
receiving future communications from us and/or third party advertisers, or if
you wish to prevent the transfer and/or sale of your Personal Information to
third parties (subject to restrictions contained in applicable state and
federal law), please see the Removal of Your Information/Opting Out section
below.
By
submitting your Personal Information at the Site, you agree to receive e-mail
marketing from RS and our third-party advertisers. In addition, you agree that such act
constitutes a purchase, an inquiry and/or an application for purposes of the
Amended Telemarketing Sales Rule, 16 CFR §310 et seq. (the “ATSR”). With respect to the ATSR, and notwithstanding
that your telephone number may be listed on the Federal Trade Commission’s
Do-Not-Call List, we retain the right to contact you via telemarketing in
accordance with the terms of the ATSR.
In
addition, by submitting your Personal Information at the Site, you agree to
receive mobile marketing including, but not limited to, SMS text-message based
marketing, from us and our third party advertisers and marketers (where, and to
the extent that, such marketing is permitted by applicable law). As such, notwithstanding that your mobile
telephone number may be listed on state and/or federal Do-Not-Call registries,
we retain the right to contact you via SMS text-message based marketing in
accordance with applicable state and federal law. Further, you agree that we reserve the right
to share, sell, rent, lease and/or otherwise distribute your mobile telephone
and other mobile data with/to any third-party for any and all non-marketing
uses permitted by this Privacy Policy and applicable law.
We
reserve the right to release current or past Personal Information: (a) in the
event that we believe that the Site, RS Services and/or the RS Member program
is/are being or has/have been used in violation of this Privacy Policy, the RefundShipping™
Website Terms and Conditions (“Terms and Conditions”) or to commit unlawful
acts; (b) if the information is subpoenaed or otherwise requested pursuant to a
valid legal proceeding; or (c) if RS is sold or acquired. Moreover, you hereby consent to the disclosure
of any record or communication to any third-party when we, in our sole
discretion, determine the disclosure to be appropriate including, without
limitation, sharing your e-mail address with third-parties for suppression
purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to
time. Users should also be aware that
courts of equity, such as U.S. Bankruptcy Courts, might have the authority
under certain circumstances to permit Personal Information to be shared or
transferred to third parties without permission.
If
you enroll in the RS Member program, we may use your Personal Information to
send you a welcome email that may confirm your user name and password. In addition, we may send you electronic
newsletters, contact you about RS Services and other products, services,
information and news that may be of interest to you, and provide you with
targeted feedback. In addition, if you
identify yourself to us by sending us an email with questions or comments, we
may use such information (including Personal Information) to respond to your
questions or comments, and we may file your questions or comments for future
reference.
We
may also supplement the information that we collect with information from other
sources to assist us in evaluating and improving the Site and RS Services, and to
determine your preferences so that we can tailor the Site and RS Services to
your needs.
Each time that you visit the Site, our web server automatically
recognizes your IP address and the web page from which you came. Your IP address is used to help identify you
and to gather broad demographic information about you. We also use your IP address to help diagnose
problems with our servers, to administer the Site and to better serve you in
using the products, services and other features associated with the Site.
Cookies: The first time that a user provides an e-mail address in connection with his/her activities at the Site, we assign an identification number to that e-mail address and deploy a cookie to the applicable user's PC. Whenever that user comes back to the Site using the same PC, the cookie allows the Site to identify the user and to recall the user’s e-mail address. If, at any time, a user provides other information in connection with his/her activities on the Site (such as name, address, birth date, gender, etc.), we may store that information, along with the user's e-mail address, in our user database. We may use the information stored in our database: (a) to effectuate the purpose or transaction for which the information was originally provided by a user; (b) to pre-populate information fields in the event that the subject user wishes to purchase products and/or services or sign up for and/or subscribe to services, promotions or other offers in the future; (c) to ensure that a user will not be repeatedly exposed to the same advertisements, offers and/or promotions while visiting the Site; and/or (d) to, in connection with regular communication with a user, include offers, promotions or advertisements that were historically, or are likely to be, of interest to that user. We also use cookies to anonymously track and target the interests of our users to further enhance the experience on the Site. To find out more about cookies, please visit www.cookiecentral.com. .
Action Tags: An action tag or a web-beacon (also known as
a clear gif or a pixel tag) is a method used to track responses or actions by
visitors who view certain advertisements or other information on the Site. Action tags are 1x1 pixel images embedded in
a website page that are used to transparently collect information. We may use action tags to count the number of
times that visitors click on a particular banner ad or visit the pages of the
Site and to provide information about what products/services are viewed or
purchased. We reserve the right to
retain cookie and action tag data indefinitely.
At no time will we share cookie-related, action-tag-related and/or
generated information and/or data with third parties.
How We Use Demographic
Information and Aggregate Data
We
use demographic information to tailor the Site and/or RS Services to the
interests of our users. Demographic
information is shared with third party advertisers so that they can tailor
their advertisements to the appropriate audience. Demographic information may
also be shared with other third parties.
We reserve the
right to provide aggregate or group data about our users for lawful purposes.
Aggregate or group data is data that describes the demographics, usage or
characteristics of our participants as a group, without disclosing personally
identifiable information. By becoming an
RS Member, you agree to allow us to provide such aggregate data to third
parties. By agreeing to the terms of
this Privacy Policy, you hereby consent to the disclosure of any record or
communication to any third party when we, in our sole discretion, determine the
disclosure to be appropriate.
This
Site may contain links to third-party owned and/or operated websites including,
without limitation, the websites of Third Party Sellers and Third Party
Providers (as those terms are defined in the Terms and Conditions). RS is not responsible for the privacy
practices or the content of such websites. In some cases, you may be able to make a
purchase through one of these third-party websites. In these instances, you may be required to
provide certain information, such as a credit card number, to register or
complete a transaction at such website. These
third-party websites have separate privacy and data collection practices and RS
has no responsibility or liability relating to them.
We
endeavor to safeguard and protect our users’ information. The privacy of your Personal Information is
very important to us. The servers that
we store personally identifiable information in are kept in a secure physical
environment. We have security measures
in place to protect the loss, misuse and alteration of Personal Information
under our control. When our registration/application process asks users to
enter sensitive information (such as credit card information), and when we
store and transmit such sensitive information, that information is encrypted
and protected with SSL encryption software.
While we use SSL encryption to protect sensitive information online, we
also do everything in our power to protect all user information off-line and
online. Unfortunately,
no data transmission over the Internet can be guaranteed to be 100%
secure. As a result, while we strive to
protect your Personal Information, we cannot ensure or warrant the security of
any information that you transmit to us, and you do so at your own risk.
However,
access to your information is strictly limited, and not accessible to the
public. All of our users’ information is
restricted in our offices. Only employees who need the information to perform a
specific job are granted access to Personal Information.
Our employees are dedicated to ensuring the security and
privacy of all user information. Employees not adhering to our firm policies
are subject to disciplinary action. In
compliance with applicable federal and state laws, we shall notify you and any
applicable regulatory agencies in the event that we learn of an information
security breach with respect to your Personal Information. You will be notified via e-mail in the event
of such a breach. Please be advised that
notice may be delayed in order to address the needs of law enforcement,
determine the scope of network damage, and to engage in remedial measures.
Minors
No information
should be submitted to, or posted at, the Site by visitors under eighteen (18)
years of age. Persons under eighteen (18)
years of age are not permitted to access the Site and we do not knowingly
collect Personal Information from such individuals. We encourage parents and guardians to spend
time online with their children and to participate and monitor the interactive
activities of their children.
At
your request, we will remove Personal Information that you have provided to us.
You may do so by e-mailing us at support@storecustomersupport.com However,
deleting your Personal Information, or otherwise opting-out of receipt of
communications from us or third parties, will only change or delete the data in
our database for purposes of transacting future business on the Site and for
managing future communications from us and third parties. These deletions will not change or delete
Personal Information already collected as part of a particular transaction in
our database, which may have already been shared with third parties, all as
provided above in this Privacy Policy. You
will need to contact third parties who may contact you directly to change your
preferences or your Personal Information that they may be using to contact you.
We
provide users with the option to opt-out from receiving information sent via
electronic mailings on behalf of third party advertisers. Users may unsubscribe from receiving e-mail at
any time by following the instructions contained at the end of every e-mailing.
Unsubscribe requests can only be
processed if you have registered with us in the first instance. If you have not registered with us and wish to
opt out of receiving e-mail from a particular sender, please review that
sender’s opt out policy or contact that sender.
Information
sent via e-mail is prepared several days in advance, so users may continue to
receive e-mail from us for up to ten (10) days following the unsubscribe
procedures detailed above. If, after that point, a user is still receiving
e-mail from us, the user should contact us at support@storecustomersupport.com .
By
using this Site and/or the RS Services, you agree to the terms of our Privacy
Policy. We reserve the right, at our
discretion, to change, modify, add and/or remove portions of this Privacy
Policy at any time. All Privacy Policy
changes will take effect immediately upon their posting on the Site. Please check this page periodically for
changes. Your continued use of the Site,
RS Services and/or acceptance of our e-mail following the posting of changes to
these terms will mean that you accept these changes and agree to continue
receiving e-mail from us. If you do not agree to the terms of this Privacy
Policy, please unsubscribe by Clicking Here.
Contacting Us about
Privacy Questions or Concerns
If
you have any questions about this Privacy Policy, the practices of the Site or
your dealings with the Site, please e-mail us at support@storecustomersupport.com or send
a letter to: Infinite Affinities LLC,
14525 SW Millikan Way #26385, Beaverton, OR 97005-2343.